Rug Categories
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Colors


• Colors shown on renderings are for illustrative purposes only
• Color matching is available free of charge, but will require strike off
• The same colors dyed on two different yarns will dye differently, so when coordinating two rugs, the same yarn types for coordinating colors should be chosen.
• Because dye lots will slightly vary, consumers are urged to place multiple coordinates at one time.

Textures


• Textures noted on design are fixed
• All textures are cut pile unless otherwise noted
• All patterns carved unless otherwise noted
• High or low references denote additional depth detail
• Colors shade differently depending on texture

Quality


• All of our rugs are over-built to American Disability Act Standards. These standards specify the safest pile density and height, as well as a beveled edge for ease of movement on and off the carpet.
• Occasionally strands of wool miss the shearing process. Once walked on, these yarns may peek up. A simple solution is to clip the yarn even to the rug.

Delivery


• All rug shipments, regardless of where they are being delivered, must be inspected before signing. any rug that is damaged in transit must be noted on the bill of lading upon delivery. Delos will not honor any claim due to freight damage, if proper notation is not made upon delivery.
• Rugs take approximately 10 weeks to arrive in our Georgia warehouse.